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Home Service & Support Tech Support & Training Technical Support Online Tech Support Disclaimer

Online Tech Support Disclaimer

As part of the online support services offered to you, Hexagon Metrology, Inc. will access your computer. This will require you to download software and be connected to the internet. This method of support is optional. Other means of technical support not requiring access to your computer are available.

You must ensure the machine your computer is connected to is not operable during the online support effort. You must also be present during the support effort and re-take control if any unsafe or inconvenient event may occur.

THE MATERIALS, PRODUCTS AND SERVICES PROVIDED TO YOU ON THIS WEB SITE ARE PROVIDED ON AN "AS-IS" BASIS, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. HEXAGON METROLOGY, INC. ASSUMES NO RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, RELIABILITY OR TIMELINESS OF THE INFORMATION PROVIDED BY THIS WEB SITE.

YOU UNDERSTAND AND EXPRESSLY AGREE TO USE THIS WEB SITE AT YOUR SOLE RISK, THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THIS WEB SITE IS AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA.

EXCEPT AS EXPRESSLY SET FORTH ON THIS WEB SITE, HEXAGON METROLOGY, INC. DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT AND IT MAKES NO WARRANTY OR REPRESENTATION REGARDING THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH HEXAGON METROLOGY, INC.'S SERVICES, REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH HEXAGON METROLOGY, INC.'S SERVICES, REGARDING ANY TRANSACTIONS ENTERED INTO THROUGH HEXAGON METROLOGY INC.'S SERVICES OR THAT HEXAGON METROLOGY, INC.'S SERVICES WILL MEET ANY USER'S REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE EXCLUSION MAY NOT APPLY TO YOU.

HEXAGON METROLOGY, INC. WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY KIND RESULTING FROM THE USE OF OR THE INABILITY TO USE HEXAGON METROLOGY, INC.'S SERVICES, RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH HEXAGON METROLOGY, INC.'S SERVICES, RESULTING FROM LOSS OF, UNAUTHORIZED ACCESS TO OR ALTERATION OF A USER'S TRANSMISSIONS OR DATA OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLES, EVEN IF HEXAGON METROLOGY, INC. HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOU AGREE TO INDEMNIFY AND HOLD HARMLESS HEXAGON METROLOGY, INC. FOR ANY BREACH OF YOUR COMPANY’S POLICY, FOR LOSS OF DATA OWING TO LOSS OF INTERNET CONNECTION, FOR FAILURE TO ENSURE THE SOFTWARE IS OFFLINE DURING THE SUPPORT EFFORT, OR FOR ANY NEGLIGENT ACTS OR NEGLIGENT FAILURES TO ACT DURING THE SUPPORT EFFORT THAT CAUSED OR COULD HAVE PREVENTED DAMAGE, LOSS OR LIABILITY.

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Hexagon Metrology, Inc.

250 Circuit Drive
North Kingstown, RI 02852
USA

Toll Free: 800.274.9433
Support: 800.343.7933
Phone: 401.886.2000
Fax: 401.886.2727
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